Terms of Service – SolePremium

By accessing or placing an order with SolePremium.Store, you agree to be bound by the following terms and conditions. Please read them carefully.

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1. General

• SolePremium.Store is a UAE-based online retailer specializing in men’s and women’s sneakers.

• These Terms apply to all users of the site, including customers, browsers, and vendors.

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2. Product Information

• All products listed are either original or high-quality replicas, as clearly described in each listing.

• We make every effort to display the colors and details as accurately as possible, but actual product appearance may vary slightly.

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3. Pricing & Payments

• All prices are listed in AED (Dirhams) and include VAT where applicable.

• We accept multiple payment methods including Cash on Delivery (COD), Card Payments, and Bank Transfers.

• SolePremium.Store reserves the right to change prices at any time without prior notice.

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4. Shipping

• We deliver across all 7 Emirates in the UAE.

• Standard shipping takes 1-2 business days. Same-day or next-day options may be available in Dubai and Sharjah.

• Shipping terms are outlined in our Shipping Policy.

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5. Returns & Refunds

• Returns are accepted within 7 days of delivery for unused, unworn items in original packaging.

• Refunds are processed via original payment method or bank transfer for COD orders.

• Please refer to our Return & Refund Policy for full details.

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6. Limitation of Liability

• SolePremium.Store is not liable for delays caused by third-party logistics, incorrect addresses, or force majeure events.

• We are not responsible for misuse of products after delivery.

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7. Privacy

• Your personal data is safe with us and used only for processing orders and improving our services.

• For more, see our Privacy Policy.

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8. Changes to Terms

• SolePremium.Store reserves the right to update or change these Terms at any time. Continued use of the site means you accept any changes.